topic Re: New account old account in SIM cards & Porting

New account old account

Username5025 — Sat, 22 Oct 2022 18:16:39 GMT

I have an existing account but my daughter wants to open her own account. Her simo is still in contract with me. Will that sim on my account work in her phone on her own account?

Re: New account old account

bristolian — Sat, 22 Oct 2022 19:01:36 GMT

To change the legal ownership of a pay-monthly subscription, the owner will need to pass a credit check.

Take a read of the third point under this page, under "Transfer to a friend, colleague or family member"..

https://ee.co.uk/help/help-new/managing-and-using-my-account/change-my-account/how-do-i-change-my-account-in-the-case-of-a-life-event

Re: New account old account

XRaySpeX — Sat, 22 Oct 2022 19:44:28 GMT

You need to call CS with both of you available on the line to effect a change of ownership. She will need to pass a credit check. She will then be paying for her own contract. If you can't do it together CS will give the current owner a password for her to quote when she calls.

Re: New account old account

Username5025 — Sat, 22 Oct 2022 20:24:06 GMT

Sorry, neither of you seem to understand. Will her SIM card work in the new phone? Not combine accounts.

Re: New account old account

Schockwave — Sat, 22 Oct 2022 21:11:03 GMT

@Username5025 , yes, no reason why it should not work. You can always put the SIM card in another phone, the problem would only arise if a phone were locked to another network, which was the problem in the past, but now phones should not be locked to a network.