topic Re: Esim in SIM cards & Porting

Esim

Gailybobs — Tue, 18 Oct 2022 15:18:21 GMT

I have a samsung flip Z3. I have damged the sim card reader. Can I tranfer my data and number onto an esim from the simcard in my old phone?

Re: Esim

Christopher_G — Tue, 18 Oct 2022 17:13:33 GMT

Hi @Gailybobs

Welcome to the community.

You can definitely get a replacement SIM (eSIM) with the same number. With regard to the contacts, try backing everything up to your Samsung/Google account.

Chris

Re: Esim

Gailybobs — Thu, 20 Oct 2022 17:34:20 GMT

The simcard is working, its the sim reader on the flip z3 thats damaged. So I physically cant use the sim in the phone.. can I call EE for them to transfer my number onto an esim without the sim in the phone. ive been quoted £600 to fix the sim reader.

Re: Esim

Christopher_G — Thu, 20 Oct 2022 17:47:26 GMT

Have a chat with our Mobile Care team, @Gailybobs. I'm sure this is something they will be able to do for you.

Chris