topic Re: Pac in SIM cards & Porting

Pac

Jde78 — Wed, 19 Oct 2022 05:54:08 GMT

How do i get a pac code through ‘my ee’?

when i go to account settings, leave ee, it says that i need to contact account holder to get it....i am the account holder

Re: Pac

MozzaSec — Wed, 19 Oct 2022 06:16:14 GMT

@Jde78

Why not just text PAC to 65075 from your phone, if you get an error then you will need to contact customer servicess

Re: Pac

Jde78 — Wed, 19 Oct 2022 06:23:30 GMT

Because ive lost my phone, i’m out of contract, the phone was old and ee home signal has been unbearable recently

Re: Pac

James_B — Wed, 19 Oct 2022 06:34:26 GMT

Hi @Jde78,

Welcome to the EE Community. 🙂

It sounds like you have registered for My EE as a user, rather than the bill payer. You can update this in My EE by going to Menu > Account settings > Manage numbers

Hope this helps.

James