https://community.ee.co.uk/t5/SIM-cards-Porting/Account-suddenly-saying-not-eliginle-for-upgrade/m-p/1185778#M31090 <P>This morning i was looking at upgrades, just wanted to see how much i had to pay off for my contract so i had to send off for the pac number which is the inly way apparently and now it says im not eligible for an upgrade.&nbsp;</P><P>Never done this before when asking for my pac number especially considering im on upgrade anytime&nbsp;&nbsp;</P> Fri, 14 Oct 2022 20:00:58 GMT Sam193 2022-10-14T20:00:58Z https://community.ee.co.uk/t5/SIM-cards-Porting/Account-suddenly-saying-not-eliginle-for-upgrade/m-p/1185778#M31090 <P>This morning i was looking at upgrades, just wanted to see how much i had to pay off for my contract so i had to send off for the pac number which is the inly way apparently and now it says im not eligible for an upgrade.&nbsp;</P><P>Never done this before when asking for my pac number especially considering im on upgrade anytime&nbsp;&nbsp;</P> Fri, 14 Oct 2022 20:00:58 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Account-suddenly-saying-not-eliginle-for-upgrade/m-p/1185778#M31090 Sam193 2022-10-14T20:00:58Z https://community.ee.co.uk/t5/SIM-cards-Porting/Account-suddenly-saying-not-eliginle-for-upgrade/m-p/1185807#M31091 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1725903">@Sam193</a>&nbsp;: No, you just had to&nbsp;text INFO to 85075 to find out <SPAN>how much you had to pay off for your contract</SPAN>.&nbsp;</P> <P>Now that you've asked for your PAC you've signalled to EE you're thinking of leaving. Now you can't upgrade until the PAC expires.</P> Fri, 14 Oct 2022 22:13:25 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Account-suddenly-saying-not-eliginle-for-upgrade/m-p/1185807#M31091 XRaySpeX 2022-10-14T22:13:25Z