topic Re: Re: Need replacement sim i lost in SIM cards & Porting

Re: Need replacement sim i lost

vanrico7 — Mon, 10 Oct 2022 20:17:29 GMT

Moved from o2 along with my number, but have lost my new EE SIM card so not sure what to do. I am on a pay as you go contract so buying a new sim is not an issue but I want to keep my number and can’t seem to find any useful information to sort this our so help please

Re: Re: Need replacement sim i lost

XRaySpeX — Mon, 10 Oct 2022 20:58:12 GMT

@vanrico7 : Go to an EE shop with Photo ID & they'll transfer number, any SIM contacts & credit if applicable to a replacement SIM of correct size for free or phone CS for a replacement SIM for £1.50. It will come as a Combi-SIM with all 3 sizes as push-outs.

Re: Re: Need replacement sim i lost

vanrico7 — Thu, 13 Oct 2022 11:31:59 GMT

L ordered a replacement sim several days ago how long should I expect to wait for the replacement

Re: Re: Need replacement sim i lost

XRaySpeX — Thu, 13 Oct 2022 11:33:33 GMT

It's sent by 2nd class post.

Re: Re: Need replacement sim i lost

Leanne_T — Thu, 13 Oct 2022 11:37:05 GMT

Hi @vanrico7

The SIM card can take 2-5 working days to be delivered by Royal Mail.

Leanne.