topic Re: E-mail not being received on 4G network. in SIM cards & Porting

E-mail not being received on 4G network.

sukhpunn — Tue, 11 Oct 2022 15:12:41 GMT

Dear EE,

Having recently renewed my contract with (loyal member since 2003), I would appreciate your assistance as its having an impact on my work and personal e-mail !

Re: E-mail not being received on 4G network.

Christopher_G — Tue, 11 Oct 2022 16:49:21 GMT

Hi @sukhpunn

Welcome to the community.

Do your emails go through on WiFi? Does your mobile data work OK for everything else on 4G?

Chris

Re: E-mail not being received on 4G network.

sukhpunn — Tue, 11 Oct 2022 16:55:25 GMT

Hi,

They informed to contact EE. This is frustrating as I am no longer to receive any mail on 4G.

Kindly call me to discuss.

Kind Regards,
Mr Punn

Sent from my iPhone

Re: E-mail not being received on 4G network.

Christopher_G — Tue, 11 Oct 2022 16:58:06 GMT

Thanks @sukhpunn

You can find our contact information on the EE contact us help page. Hopefully our technical support team can get it working when you speak to them.

Chris