topic New Phone, same SIM - no signal? in SIM cards & Porting

New Phone, same SIM - no signal?

joanneparker — Sun, 09 Oct 2022 08:43:02 GMT

I have just upgraded my phone (iPhone to iPhone), my new one being iPhone 12.

I have set it up via mobile transfer as prompted when setting up. All my apps are working and data has been saved and stored - but I am not receiving any signal from EE? Please help.

Re: New Phone, same SIM - no signal?

bristolian — Sun, 09 Oct 2022 09:08:41 GMT

Does your existing SIM still work in either phone?

Re: New Phone, same SIM - no signal?

Northerner — Sun, 09 Oct 2022 09:21:17 GMT

Hi @joanneparker

Is your phone from EE?

Thanks