topic Re: Has anyone transferred an esim line to the new iPhone 14? in SIM cards & Porting

Has anyone transferred an esim line to the new iPhone 14?

tom_uk — Wed, 21 Sep 2022 08:53:37 GMT

The question says it - has anyone transferred their esim line from an older iPhone to the new iPhone 14 yet? If so, how did you do it? - with a QR code from EE, or using the Apple 'Transfer Line' functionality? I'm waiting for a new iPhone 14 Pro to be delivered (from Apple) and currently have an esim line on an older iPhone.

Re: Has anyone transferred an esim line to the new iPhone 14?

Chris_B — Wed, 21 Sep 2022 09:40:17 GMT

@tom_uk Make sure both devices are on iOS 16 and you can then Bluetooth the eSim over.

Step 1: Open the Settings app on your Apple iPhone.

Step 2: When the app opens, tap on the

"Cellular" option.

Step 3: Tap on the "Set Up eSIM" button above the Cellular Data section.

Step 4: After that, tap on the "Transfer From Another iPhone" option

Re: Has anyone transferred an esim line to the new iPhone 14?

tom_uk — Wed, 21 Sep 2022 12:15:19 GMT

Chris_B: Thanks. In fact I'm aware of that procedure.

I think what I'm looking for is confirmation from someone who's actually done it that it worked.

Re: Has anyone transferred an esim line to the new iPhone 14?

KevinStreet111 — Wed, 21 Sep 2022 14:54:36 GMT

I tried to use the Apple quick transfer method when I set up my iPhone 14 Pro but it didn't work (same as it didn't when I set up my 12 Pro a couple of years ago). The QR code from EE did work though - thankfully they've added the option to download a QR code in the app now rather than having to go into a store to get one.

Re: Has anyone transferred an esim line to the new iPhone 14?

tom_uk — Wed, 21 Sep 2022 18:23:41 GMT

KevinStreet111: Thanks for your reply.

Interestingly, the advice from EE (on this page: https://ee.co.uk/help/help-new/getting-started-and-upgrading/setting-up-an-esim/how-do-i-use-dual-sim-for-iphone ) is to use the Apple quick transfer method! Failing that, they say to get a QR code. However, I can't see an option to download a QR code in the app on my existing iPhone. Can I ask where you found that option?

Re: Has anyone transferred an esim line to the new iPhone 14?

JakeRich — Thu, 22 Sep 2022 01:29:20 GMT

Chris_B, I expect to get my iPhone 14 in the next few days. I have an EE SIM in my iPhone now that I have had for several year and that is a PAYG SIM I use when I travel to the UK from the US. My US iPhone will have only eSIM capability. Is there a way to convert that PAYG SIM to an eSIM? I do have an account and it accepts my US credit card for my packs, so that should not present any issues. I tried asking in another thread but was told, incorrectly, that EE is only for UK citizens.

Re: Has anyone transferred an esim line to the new iPhone 14?

KevinStreet111 — Thu, 22 Sep 2022 15:33:52 GMT

Yeah it is a bit hidden in the app.

From the main Home screen tap "Mobile plan", select the relevant number from the drop down (if you have more than 1 line with EE) then scroll down and tap "Check settings" in the "Settings" box. Scroll to the "Device and SIM" section and tap "Replace my SIM/eSIM". From there just follow the instructions on screen.

When you have generated and scanned the QR code you need to go back to the Home screen where you'll be prompted to verify that you requested the QR code. When you tap to verify it will send you a text message with a code to enter in the app and when that is done your line will disconnect on the old phone and connect on the new phone.

Re: Has anyone transferred an esim line to the new iPhone 14?

tom_uk — Thu, 22 Sep 2022 15:50:49 GMT

Many thanks!

Re: Has anyone transferred an esim line to the new iPhone 14?

tom_uk — Tue, 04 Oct 2022 08:25:33 GMT

Just an update on this topic: I received my new phone yesterday, and the esim transfer from the old phone was very easy (as was the rest of the setup). I used the Apple utility throughout, and it all Just Worked. Well done Apple.

Re: Has anyone transferred an esim line to the new iPhone 14?

JakeRich — Tue, 04 Oct 2022 13:02:20 GMT

Sadly, when my new iPhone arrived, it reported that the EE SIM was NOT transferable to eSIM. Neither did it transfer my wife's SIM to eSIM. I'll keep an eye on the situation to see if EE, or anybody else, changes the policy and allows PAYG SIMs to be converted to eSIM.

Re: Has anyone transferred an esim line to the new iPhone 14?

Chris_B — Tue, 04 Oct 2022 13:23:44 GMT

@KevinStreet111 You say it doesn’t work when you used it a couple years ago to set up your iPhone 12. This isn’t the same as that as this is a new feature that came with iOS 16. It’s Bluetooth transfer of the eSim.

Re: Has anyone transferred an esim line to the new iPhone 14?

Chris_B — Tue, 04 Oct 2022 13:25:30 GMT

@JakeRich . It didn’t work as the eSim at present is only available to contract customers.

Re: Has anyone transferred an esim line to the new iPhone 14?

Porterhouse100 — Mon, 31 Oct 2022 16:59:24 GMT

I am about to run into the same issue - any solution to this? I was going to try using an old iPhone to convert the sim to esim and use the apple facility to transfer the esim over to the iPhone 14 but have no idea if that will work.

Re: Has anyone transferred an esim line to the new iPhone 14?

Jon_K — Tue, 01 Nov 2022 07:42:25 GMT

Thanks for coming here, @Porterhouse100.

Are you on pay monthly or pay as you go?

Jon

Re: Has anyone transferred an esim line to the new iPhone 14?

Porterhouse100 — Thu, 03 Nov 2022 18:07:39 GMT

Exact same problem. Can confirm can not transfer PAYG to esim using old phone. Looking to switch to EE Pay Monthly which apparently does support eSIM.

I have reached out to this community to figure out if I need to physically receive the new SIM card and packaging or will the QR code be available to me immediately after I have signed up.

If you have found a solution to the PAYG issue, please let me know. Cheers.

Re: Has anyone transferred an esim line to the new iPhone 14?

Porterhouse100 — Thu, 03 Nov 2022 19:02:38 GMT

esim.net and PUK your number over appears to be a good solution. 5G, Wifi calling 20 quid for all you can eat. Reviews are great. I won't sign up until the 2nd Dec but appears to be instant delivery of eSim to inbox.

Re: Has anyone transferred an esim line to the new iPhone 14?

MingDynasty — Fri, 27 Jan 2023 06:03:54 GMT

I would describe my experience as a nightmare. The number transferred, but then I had no signal. Technology so advanced that not even EE could find a remedy to the problem [that persisted for 3 days]. Not great for a freelancer who loses money by the second when she has no way to liaise with her clients! Chose the traditional option for an easy life.

Re: Has anyone transferred an esim line to the new iPhone 14?

Leanne_T — Fri, 27 Jan 2023 08:28:57 GMT

Hi @MingDynasty

I'm very sorry to hear this has happened, is this now sorted for you?

Leanne.

Re: Has anyone transferred an esim line to the new iPhone 14?

ilyaV — Fri, 13 Oct 2023 11:19:22 GMT

It worked for me, though from the second attempt. To be fair I have poor signal. So if Apple transfer did not work once, you can try again a bit later, just make sure you have good signal. Good Luck !