topic Accidental number port request in SIM cards & Porting

Accidental number port request

Jank0x — Sun, 02 Oct 2022 17:56:03 GMT

Hi,

I accidentally sent a porting request to my personal account. I have two numbers linked to my EE account and I accidentally sent a porting request to my personal mobile number.

I contacted EE live chat and they reassured they’d cancelled my request but would like to ask for opinions because I cancelled the PAC code with Vodafone.

Will anything happen now or is everything hunky doorey? Thanks

Re: Accidental number port request

XRaySpeX — Sun, 02 Oct 2022 20:10:26 GMT

You'll just have to trust EE that they've cancelled & when Voda try to use the PAC it'll fail.

Re: Accidental number port request

Jank0x — Sun, 02 Oct 2022 20:29:32 GMT

i cancelled the PAC code through the Vodafone website so hopefully nothing happens tomorrow. Either I will get a text saying the port failed due to an invalid PAC or I get no service on Tuesday.

Or as EE said via live chat the porting is reversed and nothing happens to my main number.

Re: Accidental number port request

James_B — Mon, 03 Oct 2022 07:23:19 GMT

Hi @Jank0x,

As you've informed both networks of your mistake, the port shouldn't be completed.

James

Re: Accidental number port request

Jank0x — Mon, 03 Oct 2022 16:51:30 GMT

Yeah @James_B nothing should happen because I did double check by calling 150 and a representative informed me nothing was pending and no port request is on my account.

I also haven’t received any texts from EE stating a transfer had started so all should be good.

Re: Accidental number port request

Leanne_T — Tue, 04 Oct 2022 07:15:43 GMT

Thanks for the update @Jank0x

Leanne 🙂