topic Re: eSIm info in SIM cards & Porting

eSIm info

Bazinga — Thu, 15 Sep 2022 14:36:59 GMT

With the new iPhone being launched tomorrow it would be nice to have some FAQ re: eSIM.

Firstly does EE support the transfering one one iPhone to another? Really don't wish to have to list a EE store tomorrow the guys there will be busy.

lee

Re: eSIm info

Chris_B — Thu, 15 Sep 2022 15:33:37 GMT

@Bazinga iOS 16 allows you to transfer the eSim via Bluetooth both devices have to be on iOS 16 for this to work.

Re: eSIm info

kysersozza99 — Fri, 16 Sep 2022 14:06:44 GMT

I have tried to transfer my esim from my old iPhone to my new iPhone and get the message "This phone number can't be transferred because your account in ineligible". Help!

Re: eSIm info

Bazinga — Fri, 16 Sep 2022 19:16:34 GMT

Ive had issue today the number would not transfer message saying not supported. Download eSIm via the app that failed to work. had to go to a EE store and get the activation done there.

lee