topic Re: Switching from Galaxy to iPhone in SIM cards & Porting

Switching from Galaxy to iPhone

JDavid34 — Sun, 17 Jul 2022 09:35:56 GMT

Hi, I'm an EE customer and have a Samsung Galaxy and am switching to an iPhone. Does anyone know if I can keep the same phone number and if so what do I do? Thanks in advance. David

Re: Switching from Galaxy to iPhone

Northerner — Sun, 17 Jul 2022 10:15:57 GMT

Hi @JDavid34

Yes. Switching device makes no impact to you EE contract number. If you need a new sum becase of the size then best visit an EE store or call EE CS on 150.

Thanks

Re: Switching from Galaxy to iPhone

JDavid34 — Sun, 17 Jul 2022 10:39:29 GMT

Fab, thanks

Re: Switching from Galaxy to iPhone

Kirsty_amanda — Wed, 14 Sep 2022 16:22:21 GMT

Hi David, I've just upgraded my Samsung to an iphone, does it automatically switch your number over to the new phone and did you need to get a new sim?

Thanks,

Kirsty

Re: Switching from Galaxy to iPhone

James_B — Thu, 15 Sep 2022 10:17:40 GMT

Hi @Kirsty_amanda,

Welcome to the EE Community.

If you upgraded, you'll keep the same number. If you old SIM is the right size for your new phone, you can continue to use it. If it doesn't, please activate your new SIM at Activate your SIM (ee.co.uk).

James