topic Re: Active SIM in SIM cards & Porting

Active SIM

Sasikajan — Mon, 05 Sep 2022 14:26:22 GMT

I received my SIM can you active it please.

XRaySpeX — Mon, 05 Sep 2022 14:28:39 GMT

As long as you're in UK it should be activated already unless you've done a SIM swap.

James_B — Mon, 05 Sep 2022 14:37:42 GMT

Welcome to the EE Community. 🙂

Is it a brand new SIM or a replacement?

If it was a replacement, was your old SIM lost, stolen or damaged, or did you need a different size?

James

Sasikajan — Mon, 05 Sep 2022 14:58:08 GMT

HIya

Yes my phone got stolen and ee has sentme a replacement sim but it's not
working.

Leanne_T — Mon, 05 Sep 2022 15:15:26 GMT

You would need to give us a call on 0800 079 8586 and the team will get this activated for you.

Leanne.