topic Sim not working in SIM cards & Porting

Sim not working

Euan4063 — Sat, 03 Sep 2022 21:32:21 GMT

Just changed my phone provider and went with ee for my sim delivered the other day and putted it in my phone but it just says no service and nothing seems to be working, tried to active it again but nothing, the number on the packed doesn’t work on the ee account or my current numbe that I am transferring

Re: Sim not working

Northerner — Sat, 03 Sep 2022 21:37:23 GMT

Hi @Euan4063

Is your phone unlocked/SIM free?

Who was your last carrier?

Thanks

Re: Sim not working

Euan4063 — Sat, 03 Sep 2022 21:45:12 GMT

My last carrier was giffgaff and in my phone settings under the network provider lock says there is no sim restrictions

Re: Sim not working

Christopher_G — Sun, 04 Sep 2022 08:01:54 GMT

Hi @Euan4063

Welcome to the community.

Is there another phone that you could try the SIM card in, just to see if it's activated and working?

Chris