topic Re: Previous number in SIM cards & Porting

Previous number

Awliagulahmadza — Fri, 02 Sep 2022 14:09:09 GMT

Hi there I have bought a sim contract and I told them I want previous number they didn’t change it. Thanks

Re: Previous number

Leanne_T — Fri, 02 Sep 2022 14:57:56 GMT

Hi @Awliagulahmadza

Thanks for coming here.

Are you transferring your number from another network?

Leanne.

Re: Previous number

XRaySpeX — Fri, 02 Sep 2022 15:29:08 GMT

EE won't port nos between its contracts. So you need to 1st port your existing no to another network's PAYG using a PAC from EE & then in reverse port it back to your new contract. This will also have the effect of cancelling your old contract.

You could alternatively move your old contract to PAYG with 30 days notice & then ask EE to transfer the no to your new contract.