topic Switching to Esim abroad in SIM cards & Porting

Switching to Esim abroad

kyrabakshian — Sat, 20 Aug 2022 12:21:27 GMT

I have gotten a new phone (Google Pixel) while abroad and want to switch my PAYG sim from physical to ESim as I need the physical slot for another sim. When I go into my EE app, there is no way to do this. Is it even possible?

Re: Switching to Esim abroad

Schockwave — Sat, 20 Aug 2022 14:09:01 GMT

Hello @kyrabakshian ,

Welcome to the community,

Unfortunately, that will not be possible, you can only do this in the UK, as the ESim needs to be activated here.

Re: Switching to Esim abroad

XRaySpeX — Sat, 20 Aug 2022 14:26:14 GMT

No, it is not possible. You can't have an eSIM on PAYG.

Re: Switching to Esim abroad

leongodwin — Thu, 03 Nov 2022 06:57:42 GMT

I have the same eSIM question with the same device, and I am also abroad and need my single physical SIM slot on my Pixel 7 Pro for a Filipino SIM. However I am not on PAYG, I am on contract.

I note that apple iPhone 14 can activate an eSIM from 100 different countries, but I don't know if there are more restrictions with EE. See link https://support.apple.com/en-gb/HT213448

Re: Switching to Esim abroad

Leanne_T — Thu, 03 Nov 2022 09:31:38 GMT

Hi @leongodwin

Thanks for coming here.

The eSIM would need activating in the UK on the EE network, we can't guarantee this would work when you are roaming on another network.

Leanne.

Re: Switching to Esim abroad

Porterhouse100 — Thu, 03 Nov 2022 18:00:54 GMT

That is not correct.