topic Re: Number transfering status in SIM cards & Porting

Number transfering status

NickB82 — Wed, 17 Aug 2022 15:02:44 GMT

Hi I have recently got a Pay as You Go sim and filled out the form to transfer my number from Three. Is there anyway to check the status of the transfer?

Re: Number transfering status

Chris_B — Wed, 17 Aug 2022 17:09:08 GMT

@NickB82 there is no way for you to check the status of your number port. Number migrations take up to 24 hours so depending on when you did this you’ll get some idea of when it should be completed.

Re: Number transfering status

NickB82 — Wed, 17 Aug 2022 17:21:57 GMT

@Chris_B thanks for your reply. I started the transfer over 24 hours ago, 3pm yesterday afternoon. I just wanted to know it was being processed. Guess time will tell.

Thanks again

Re: Number transfering status

Chris_B — Wed, 17 Aug 2022 17:23:01 GMT

@NickB82 Just to check your device is unlocked to use on any network? And have you tried restarting the device a few times.

Re: Number transfering status

NickB82 — Wed, 17 Aug 2022 17:28:22 GMT

Yes my device is unlocked, I've been able to make calls with the number provided and everything else, data and messages, are all working fine. I've also turned my phone on and off 3 or 4 times now. Hopefully it'll be all sorted by tomorrow.

Re: Number transfering status

Chris_B — Wed, 17 Aug 2022 17:29:25 GMT

@NickB82 it might be worth calling customer services to enquire why it hasn’t transferred over yet as this should’ve happened by now.

Re: Number transfering status

NickB82 — Wed, 17 Aug 2022 17:32:17 GMT

@Chris_B Thanks, I'll try them now