topic Replacement SIM card in SIM cards & Porting

Replacement SIM card

lwoods298 — Tue, 09 Aug 2022 10:50:30 GMT

I have been to the local EE shop and they advised me I need a new SIM card and gave me a number, but this does not give any options for replacement SIM cards and doesn't recognise my mobile number (I was an Orange customer)

Re: Replacement SIM card

Leanne_T — Tue, 09 Aug 2022 12:50:15 GMT

Hi @lwoods298

Thanks for coming here,

Is the number still active?

Do you wish to order a new EE SIM card on pay as you go or pay monthly?

Leanne.

Re: Replacement SIM card

XRaySpeX — Tue, 09 Aug 2022 14:46:06 GMT

When texting NUMBER to 150 what network does it say you are on?

Re: Replacement SIM card

lwoods298 — Wed, 10 Aug 2022 07:54:02 GMT

Can’t text, says emergency calls only. New Sim on its way now so hopefully this will remedy the problem

Re: Replacement SIM card

Leanne_T — Wed, 10 Aug 2022 08:22:11 GMT

Let us know how you get on with the replacement SIM card @lwoods298

Leanne.