topic Re: Sim in SIM cards & Porting

Sim

Valentin06 — Thu, 21 Jul 2022 11:17:16 GMT

Hello !! On Sunday I ordered a card from you with a subscription of 30 pounds per month and I still haven't received any card! What's going on? I mention that I did not receive any message with the date when I will be delivered only email with confirmation and bill. I would like to know when I will receive the card.

Re: Sim

Northerner — Thu, 21 Jul 2022 11:22:10 GMT

Hi @Valentin06

Your order won't be processed until Monday if made on Sunday. It will likely be the end of this week.

Have you checked EE order tracking?

https://myaccount.ee.co.uk/orderdetails

Thanks

Re: Sim

XRaySpeX — Thu, 21 Jul 2022 11:28:23 GMT

@Valentin06 : SIMs are sent by 2nd Class Royal Mail & delivered by postmen sweltering in the heat all day.

Re: Sim

Valentin06 — Thu, 21 Jul 2022 17:02:40 GMT

I can't see anything. it doesn't show me anything when i enter the track number.I don't understand why.in the email it says like in two or three working days.But I haven't received anything so far.This is the order number xpoxxxxxxxxx, you can check why not Does he show me anything?

[Mod edit: Please do not post order numbers on the public board. Thanks!]