topic Re: sim only to sim only upgrade, esim? in SIM cards & Porting

sim only to sim only upgrade, esim?

cjf1 — Mon, 04 Jul 2022 11:53:23 GMT

Hi, i'm planning to change deal / contract for my sim only contract, using the upgrade facility on my ee. I'm currently using an esim. When i 'upgrade' will i get a physical sim and then have to go through the pain of converting to esim again, or will the new deal just apply to my current esim? Thanks

Re: sim only to sim only upgrade, esim?

EssexBoyEE — Mon, 04 Jul 2022 12:08:18 GMT

Unless things have changed you cannot move an eSim from one Device to another, so your need to activate a new eSim again.

Probably the easiest and quickest way is to take your new Phone (plus ID) into an EE Store where they should be able to provide another eSim Pack and Activate it.

Re: sim only to sim only upgrade, esim?

cjf1 — Mon, 04 Jul 2022 12:51:45 GMT

Thanks for replying. I'm not changing handset, so will be keeping the same handset which has an esim, just changing my 'sim only' deal to a better one. Thanks

Re: sim only to sim only upgrade, esim?

Chris_B — Mon, 04 Jul 2022 13:02:06 GMT

@cjf1 As it’s only an account change you’ll continue using the eSim.