https://community.ee.co.uk/t5/SIM-cards-Porting/Invalid-Sim/m-p/1149145#M29127 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2877572">@timjohnsanders</a>&nbsp;,</P><P>&nbsp;</P><P>Welcome to the community,</P><P>&nbsp;</P><P>It looks like it has either gone into hibernation or has been deactivated for not being used to make a chargeable call or send a text.If it has been six months since used, then it will go into hibernation, she then has a further three months before it is lost forever.</P> Sun, 26 Jun 2022 11:13:06 GMT Schockwave 2022-06-26T11:13:06Z https://community.ee.co.uk/t5/SIM-cards-Porting/Invalid-Sim/m-p/1149128#M29126 <P>Ny mother-in-laws EE sim in her phone is showing as 'invalid' on her PAYG Alcatel mobile. Only used once in a blue moon, so I have tried reactivating it with EE online, but EE does not recognise the mobile number as there. Any thoughts other than getting a new sim?</P><P>&nbsp;</P> Sun, 26 Jun 2022 10:15:02 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Invalid-Sim/m-p/1149128#M29126 timjohnsanders 2022-06-26T10:15:02Z https://community.ee.co.uk/t5/SIM-cards-Porting/Invalid-Sim/m-p/1149145#M29127 <P>Hello&nbsp;<a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2877572">@timjohnsanders</a>&nbsp;,</P><P>&nbsp;</P><P>Welcome to the community,</P><P>&nbsp;</P><P>It looks like it has either gone into hibernation or has been deactivated for not being used to make a chargeable call or send a text.If it has been six months since used, then it will go into hibernation, she then has a further three months before it is lost forever.</P> Sun, 26 Jun 2022 11:13:06 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Invalid-Sim/m-p/1149145#M29127 Schockwave 2022-06-26T11:13:06Z