topic Re: Number porting in SIM cards & Porting

Number porting

Ajp1972 — Mon, 13 Jun 2022 18:24:35 GMT

Transferred from bt to ee on Friday apparently the process was started at 4.45pm friday have calls and texts but it still hasn’t transferred our old numbers still using the numbers the ee sims came with bt sims have now stopped working so missing calls an texts on our numbers should it really take this long to get our old numbers back?

Re: Number porting

Chris_B — Mon, 13 Jun 2022 18:54:18 GMT

@Ajp1972 You might of requested it Friday but that request wasn’t started as number ports do not start late Friday and are not done over the weekend. It would of started today and it can take up to 24 hours.

Re: Number porting

Christopher_G — Tue, 14 Jun 2022 07:05:48 GMT

Hi @Ajp1972

Could you restart your phone this morning please and let us know if the number has transferred please?

Chris

Re: Number porting

Ajp1972 — Tue, 14 Jun 2022 07:10:09 GMT

It has chris thankyou so much for your help much appreciated

Re: Number porting

Christopher_G — Tue, 14 Jun 2022 07:15:49 GMT

That's great, thanks for letting us know, @Ajp1972. 🙂

Chris