topic Re: Another BT PAC code query! in SIM cards & Porting

Another BT PAC code query!

jameswittering — Fri, 10 Jun 2022 18:35:43 GMT

Hey, 2 numbers transfered from BT to EE. Both PAC code transfers confirmed sorted by BT. 1 number has transfered. 3 days the later the second hasn't. I received the SMS that says to restart device but the temp bum we hasn't shifted. And advice on speeding the process up? Cheers in advance

Re: Another BT PAC code query!

jameswittering — Fri, 10 Jun 2022 18:37:08 GMT

Of course bum we is autocorrect for 'number' ha!

Re: Another BT PAC code query!

Christopher_G — Sat, 11 Jun 2022 12:20:51 GMT

Hi @jameswittering

Welcome to the community.

Number transfers usually go through the next working day. Since that didn't happen, I would recommend speaking to our technical support team so they can find out what's happened.

Chris