topic Re: Sim help in SIM cards & Porting

Sim help

Ianmc1999 — Thu, 02 Jun 2022 17:26:09 GMT

I recently upgraded and got the new iPhone 13 and a sim came with it. I stupid put that in my new phone without realising my old sim in my old phone had already had the new plan upgraded onto it. Now both sims will not work and I’m not connected to EE, please help!

Re: Sim help

XRaySpeX — Thu, 02 Jun 2022 18:18:25 GMT

You need to activate your new SIM

Re: Sim help

Leanne_T — Fri, 03 Jun 2022 06:21:55 GMT

Hi @Ianmc1999

Thanks for coming here.

Have you been able to register the new SIM card?

Once this is registered the number and plan will be transferred to this SIM card.

Leanne 🙂