topic Re: in the process of migrating to ee, but no service on new sim in SIM cards & Porting https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142839#M26189 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2804974">@michael657</a>&nbsp;: Is your BT SIM still working?</P> Thu, 26 May 2022 15:52:27 GMT XRaySpeX 2022-05-26T15:52:27Z in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142835#M26188 <P>in the process of migrating to EE from BT, new phone and sim have arrived but phone advises no service. Is this normal as i was advised it could take 24hrs,also tried another phone with sim same message?&nbsp;</P> Thu, 26 May 2022 15:43:26 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142835#M26188 michael657 2022-05-26T15:43:26Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142839#M26189 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2804974">@michael657</a>&nbsp;: Is your BT SIM still working?</P> Thu, 26 May 2022 15:52:27 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142839#M26189 XRaySpeX 2022-05-26T15:52:27Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142842#M26190 <P>yes it is</P> Thu, 26 May 2022 15:57:41 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142842#M26190 michael657 2022-05-26T15:57:41Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142843#M26191 <P>Then the port hasn't started, yet alone completed. Wait until you get a msg from EE that it has all been done.</P> Thu, 26 May 2022 16:01:10 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142843#M26191 XRaySpeX 2022-05-26T16:01:10Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142846#M26192 <P>so the message&nbsp;<SPAN>no service is normal before porting? Does that mean that the phone connected and has started the process?</SPAN></P> Thu, 26 May 2022 16:03:57 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142846#M26192 michael657 2022-05-26T16:03:57Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142847#M26193 <P>Have you been advised which day your number is due to port? Or when did you give your PAC to EE?</P> Thu, 26 May 2022 16:04:35 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142847#M26193 bristolian 2022-05-26T16:04:35Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142850#M26194 <P>All info supplied yesterday including PAC. I was advised to put new sim in the new handset that arrived this morning and that would automatically start process but the message no network is concerning me!!</P> Thu, 26 May 2022 16:08:24 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142850#M26194 michael657 2022-05-26T16:08:24Z Re: in the process of migrating to ee, but no service on new sim https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142860#M26195 <P>Hello <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2804974">@michael657</a>.</P> <P>&nbsp;</P> <P>If you submit your PAC code before 5.30pm on a working day, we will endeavour to have your number transferred the following working day.</P> <P>&nbsp;</P> <P>I would recommend allowing till midnight tonight for your number port to complete, if this has not completed by then please be sure to let us know.&nbsp;</P> <P>&nbsp;</P> <P>Katie <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Thu, 26 May 2022 16:53:47 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/in-the-process-of-migrating-to-ee-but-no-service-on-new-sim/m-p/1142860#M26195 Katie_B 2022-05-26T16:53:47Z