topic Re: PAC code won't work in SIM cards & Porting

PAC code won't work

Jbrdl1 — Mon, 23 May 2022 15:06:18 GMT

I have my PAC code and every time I out it in the form submits an error message. I know my PAC code is correct and there are no chat services to help me out. I've tried to transfer my old number to my new SIM for 2 days now and I'm still no further along the line with no customer service to help, very frustrating.

Re: PAC code won't work

James_B — Mon, 23 May 2022 17:28:22 GMT

Hi @Jbrdl1,

Welcome to the EE Community. 🙂

Which error message do you see?

James

Re: PAC code won't work

Jbrdl1 — Mon, 23 May 2022 18:28:41 GMT

Please make sure you enter the right code. Your PAC will look like ABC123456, Your STAC will look like 123456ABC.

Re: PAC code won't work

Jbrdl1 — Mon, 23 May 2022 18:28:53 GMT

Please make sure you enter the right code. Your PAC will look like
ABC123456, Your STAC will look like 123456ABC.

Re: PAC code won't work

James_B — Tue, 24 May 2022 06:51:33 GMT

Hi @Jbrdl1,

When did you get your PAC? Could it have expired?

James

Re: PAC code won't work

Yas82 — Wed, 06 Jul 2022 12:42:40 GMT

I have the same problem and my pac is from Giffgaff and his new dated 2 days ago. Thanks

Re: PAC code won't work

Leanne_T — Wed, 06 Jul 2022 12:49:21 GMT

Hi @Yas82

Welcome to the community.

Do you get an error message when completing the online transfer your number form?

Speak soon 🙂

Leanne.