topic Re: New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa in SIM cards & Porting

New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa

debsaw63 — Sat, 28 May 2022 16:00:10 GMT

I have just signed up to a £25 a month sim only deal...for which I want to use in my new 5g device , they have said they are Not sending me a sim & will just upgrade my old one..they will have trouble as I lost it last year..so ee send me my sim I have just signed for..to put in my new 5g device...not on my old one..thank you.

Re: New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa

Chris_B — Sat, 28 May 2022 16:14:06 GMT

@debsaw63 This is a public forum not customer services so you need to call customer services to make sure that you are sent a Sim card because no one here will send you a SIM card.

Re: New sim deal.i have just signed up to a £25 a month sim only deal.to which i wa

XRaySpeX — Sat, 28 May 2022 17:08:51 GMT

You should have reported your old SIM was lost to EE. Then they would have blocked it & sent you a replacement SIM. You need to do that now albeit late.