https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142681#M25304 <P>My father in law has lost his phone and I ordered a replacement EE sim on 14th May. He says it hasn’t arrived. I cannot access online chat, he has no mobile phone so I am struggling to see where I can contact EE to tell them the sim hasn’t arrived! Does anyone have an email address I can use? He is struggling with all things IT but I need this sim sooner rather than later trying to prevent him having the stress of chasing. Thank you&nbsp;</P> Wed, 25 May 2022 19:30:14 GMT OneCap 2022-05-25T19:30:14Z https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142681#M25304 <P>My father in law has lost his phone and I ordered a replacement EE sim on 14th May. He says it hasn’t arrived. I cannot access online chat, he has no mobile phone so I am struggling to see where I can contact EE to tell them the sim hasn’t arrived! Does anyone have an email address I can use? He is struggling with all things IT but I need this sim sooner rather than later trying to prevent him having the stress of chasing. Thank you&nbsp;</P> Wed, 25 May 2022 19:30:14 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142681#M25304 OneCap 2022-05-25T19:30:14Z https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142687#M25305 <P>Not sure If you live near an EE Store, but that would be the quickest way to get a replacement sim.&nbsp;</P><P>&nbsp;</P><P>Hope that helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> Wed, 25 May 2022 20:14:36 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142687#M25305 Fatboy71 2022-05-25T20:14:36Z https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142689#M25306 <P>EE provide no email contact.</P> <P>&nbsp;</P> <P>These SIMs are sent by 2nd class post.</P> Wed, 25 May 2022 20:24:11 GMT https://community.ee.co.uk/t5/SIM-cards-Porting/Missing-sim/m-p/1142689#M25306 XRaySpeX 2022-05-25T20:24:11Z