topic Re: Re: Where’s my new SIM? in SIM cards & Porting

Re: Where’s my new SIM?

rams1231 — Tue, 24 May 2022 13:54:59 GMT

I have ordered a new Sim too a week ago on 17/05 and i have not received it till now. Could you please look into it. Its under **********. Thanks

[mod edit: please don't post personal details on the forum]

Leanne_T — Tue, 24 May 2022 13:57:38 GMT

Thanks for coming here.

Did you order a new contract or pay as you go SIM card?

Was this a replacement SIM card?

Leanne.

rams1231 — Tue, 24 May 2022 14:07:02 GMT

Hi, I have ordered a new SIM added onto the existing line

Leanne_T — Tue, 24 May 2022 14:10:57 GMT

The SIM should arrive within 2-5 working days.

Please give us a call on 150 and our customer care team will get this looked into for you 🙂

Leanne.