topic Re: ESIM not working "Sim card not provisioned" No Service in SIM cards & Porting

ESIM not working "Sim card not provisioned" No Service

phed9 — Thu, 03 Mar 2022 22:37:40 GMT

I recently tried to install an eSIM on my Samsung Galaxy Note 20 but no dice. I scanned the QR, seemed to work. displays as an option - but with no service, can't send texts.

Re: ESIM not working "Sim card not provisioned" No Service

James_B — Fri, 04 Mar 2022 08:05:47 GMT

Hi @phed9,

Was it a replacement SIM? Have you activated it at myaccount.ee.co.uk/activate-sim?

James

Re: ESIM not working "Sim card not provisioned" No Service

phed9 — Fri, 04 Mar 2022 19:27:55 GMT

Hi James, thanks for replying, honestly I'm not sure, when I requested it does it not come activated?

I just tried following the activation steps but it says that it may disable my current SIM which I do not want, I still want my physical sim to work. Don't want to risk disabling that as I am in the States, not able to get a replacement easily.

Thanks!

Re: ESIM not working "Sim card not provisioned" No Service

MozzaSec — Fri, 04 Mar 2022 20:47:40 GMT

You cant have both the physical and esim active at the same time, its one or the other.

And it will only disable your EE esim.

Re: ESIM not working "Sim card not provisioned" No Service

Jodow — Tue, 14 Nov 2023 22:06:53 GMT

Thank you very much 👍