topic Re: Wireless headset in Other phones & Devices

Wireless headset

Stevemc34 — Sun, 01 Nov 2026 09:35:25 GMT

Hello, I purchased a poly voyager 4320 headset Aug 2025 and this has gone faulty as people cannot hear me.

can someone please advise where I go with this.

Re: Wireless headset

Chris_B — Sun, 01 Nov 2026 09:55:42 GMT

@Stevemc34 As it’s over 12 months I would check the included paperwork that came with the headset to see what warranty it has. This is the manufacturer warranty.

Re: Wireless headset

Stevemc34 — Sun, 01 Nov 2026 10:00:44 GMT

I’m not sure I have this still. However this would also be covered u see sales of good ls act as currently it isn’t fit for purpose

Re: Wireless headset

Northerner — Sun, 01 Nov 2026 10:28:48 GMT

Hi @Stevemc34

It would be the Consumer Rights act and you'll need to prove the fault is one from purchase after all this time.

As @Chris_B says I would suggest contacting the manufacturer and claiming under the warranty if still valid. I would however check the HP community forums as as this maybe another issue or solution available.

Thanks