https://community.ee.co.uk/t5/Other-phones-Devices/My-old-Doro-5516-mobile-is-not-working-any-more-something/m-p/1629306#M26458 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1202605">@satcho5</a>&nbsp; what do you mean by not working anymore ? does it switch on ? does it not make calls ? can you be a bit more specific. &nbsp; I’m going to assume this is on pay as you go so when did you last use the device to make a call send a text ? &nbsp; You might want to read&nbsp;<A href="https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-made-calls" target="_blank" rel="noopener">THIS</A>&nbsp;as this could be the problem.&nbsp;</P> Fri, 17 Jul 2026 07:18:49 GMT Chris_B 2026-07-17T07:18:49Z https://community.ee.co.uk/t5/Other-phones-Devices/My-old-Doro-5516-mobile-is-not-working-any-more-something/m-p/1629302#M26457 Fri, 17 Jul 2026 02:35:39 GMT https://community.ee.co.uk/t5/Other-phones-Devices/My-old-Doro-5516-mobile-is-not-working-any-more-something/m-p/1629302#M26457 satcho5 2026-07-17T02:35:39Z https://community.ee.co.uk/t5/Other-phones-Devices/My-old-Doro-5516-mobile-is-not-working-any-more-something/m-p/1629306#M26458 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1202605">@satcho5</a>&nbsp; what do you mean by not working anymore ? does it switch on ? does it not make calls ? can you be a bit more specific. &nbsp; I’m going to assume this is on pay as you go so when did you last use the device to make a call send a text ? &nbsp; You might want to read&nbsp;<A href="https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-made-calls" target="_blank" rel="noopener">THIS</A>&nbsp;as this could be the problem.&nbsp;</P> Fri, 17 Jul 2026 07:18:49 GMT https://community.ee.co.uk/t5/Other-phones-Devices/My-old-Doro-5516-mobile-is-not-working-any-more-something/m-p/1629306#M26458 Chris_B 2026-07-17T07:18:49Z