topic Lost phone. need replacement sim in Other phones & Devices

Lost phone. need replacement sim

Brian662 — Wed, 08 Apr 2026 07:02:06 GMT

Hi I have lost my phone could you please send me a new SIM cards my number is ************** my name Brian

Mod edit: [please don't post personal information on the community].

Re: Lost phone. need replacement sim

Katie_B — Tue, 07 Apr 2026 15:41:00 GMT

Good afternoon @Brian662.

I am very sorry to hear you have lost your phone.

Do you have insurance with EE?

You can order a replacement SIM by getting in touch with our customer care team OR by popping by your local EE Store with photo ID.

I would also recommend reporting this as soon as possible to customer care so they can ensure a block is put in place so your SIM can't be used.

Our Lost or Stolen Help page has some great information.

Katie

Re: Lost phone. need replacement sim

XRaySpeX — Tue, 07 Apr 2026 15:43:15 GMT

@Brian662 : This user discussion forum can have no access to your specific account nor does it send out SIMs. You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.