topic Re: Help: Phone lost while abroad in Other phones & Devices

Help: Phone lost while abroad

Chameleon1 — Wed, 25 Feb 2026 08:43:38 GMT

Hello,

I have lost my phone abroad , how do I connect with someone at EE to register this ?

The only way I have of communicating is through this old iPad

[Mod edit: Title edited]

Re: Help: Phone lost while abroad

XRaySpeX — Tue, 24 Feb 2026 19:47:47 GMT

@Chameleon1 : You need to call CS to report the loss & they will block it & send you a replacement SIM with the same no. to your UK addy.

Re: Help: Phone lost while abroad

Rach_H — Wed, 25 Feb 2026 08:15:20 GMT

Hi @Chameleon1,

Welcome to the Community!

I'm sorry to hear about what has happened to your phone. A friend or family member can get in touch with us to let us know your phone is missing, so that the line is blocked and to prevent any additional charges.

Once you're home we can then look into your options for a replacement SIM.

Rach