topic Re: Missing laptop in Other phones & Devices

Missing laptop

gypsyvixcent — Mon, 01 Dec 2025 13:06:38 GMT

I recently took out a contract and was supposed to receive a laptop with the phone. That never arrived. Then I was advised that I need a code to order it. No idea where I am supposed to get this code or how to claim the laptop when I do.

Re: Missing laptop

chistery — Mon, 01 Dec 2025 13:08:59 GMT

Hi,

Which phone was it? May help in trying to find the details of the offer.

Re: Missing laptop

gypsyvixcent — Mon, 01 Dec 2025 13:19:28 GMT

Galaxy S25

Re: Missing laptop

gypsyvixcent — Mon, 01 Dec 2025 13:26:30 GMT

I don't see the offer available anymore though.

Re: Missing laptop

chistery — Mon, 01 Dec 2025 13:43:48 GMT

This offer?

https://ee.co.uk/help/mobile/gifts-with-purchases/gwp-samsung-chromebook-go-14