https://community.ee.co.uk/t5/Other-phones-Devices/Insurance-phone-replacement/m-p/1576174#M26129 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1910843">@Geot123</a>&nbsp; That’s not going to be possible. &nbsp;&nbsp;</P> Mon, 20 Oct 2025 12:48:46 GMT Chris_B 2025-10-20T12:48:46Z https://community.ee.co.uk/t5/Other-phones-Devices/Insurance-phone-replacement/m-p/1576160#M26128 <UL><LI>Hello. I had a replacement phone delivered Saturday as old phone was broken. Now just realised back up was last in May but have important notes that haven’t backed up to new phone.&nbsp;<BR />is there any chance of getting hold of old device to get these notes?</LI></UL> Mon, 20 Oct 2025 12:17:55 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Insurance-phone-replacement/m-p/1576160#M26128 Geot123 2025-10-20T12:17:55Z https://community.ee.co.uk/t5/Other-phones-Devices/Insurance-phone-replacement/m-p/1576174#M26129 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/1910843">@Geot123</a>&nbsp; That’s not going to be possible. &nbsp;&nbsp;</P> Mon, 20 Oct 2025 12:48:46 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Insurance-phone-replacement/m-p/1576174#M26129 Chris_B 2025-10-20T12:48:46Z