topic Re: Re: Complaint in Other phones & Devices

Re: Complaint

Catmartin1961 — Wed, 10 Sep 2025 15:47:23 GMT

Was mis sold TV package on proviso Discovery plus included sports Not only have they blocked my complaint They have refused access to the selling conversation plus they have blocked my attempts to add sport Need to cancel everything but no one will talk

Re: Re: Complaint

Catmartin1961 — Wed, 10 Sep 2025 15:49:13 GMT

Why not get it sorted!? I’ve wasted hours on the phone!

Re: Re: Complaint

Christopher_G — Wed, 10 Sep 2025 17:51:58 GMT

Hi @Catmartin1961

Welcome to the community.

I know you mentioned that you had a case opened with our Customer Support team. If you fill in this complaint form, a dedicated team will be able to look into the complaint and how it was handled.

They'll then contact you directly to discuss it. Hopefully, they can help find a solution to this with you.

Chris