topic Re: Re: My phone number in Settings is wrong in Other phones & Devices

Re: My phone number in Settings is wrong

vallywilson — Sat, 30 Aug 2025 06:02:37 GMT

my phone is showing a different number too. And I have made no changes whatsoever, how to rectify this issue please

Re: Re: My phone number in Settings is wrong

Christopher_G — Sat, 30 Aug 2025 08:30:16 GMT

Welcome to the community. We'll do our best to help you get it updated.

What kind of phone are you using? Is the number showing on your phone the temporary number you may have been given when you first got the SIM card?

Chris

Re: Re: My phone number in Settings is wrong

XRaySpeX — Sat, 30 Aug 2025 10:57:03 GMT

@vallywilson : Are your calls & texts sending & receiving OK? If so, it doesn't what no. shows in your phone's settings.

Re: Re: My phone number in Settings is wrong

vallywilson — Sat, 30 Aug 2025 15:45:03 GMT

Many thanks appreciated. Phone calls and texts are fine, but when you go to settings, my phone, it shows a different number to mine, strange, I tried to register my number to Google wallet and they came back to say I have a different number inserted in my galaxy s25 ultra phone set!!

Re: Re: My phone number in Settings is wrong

Christopher_G — Sun, 31 Aug 2025 08:09:11 GMT

Hi @vallywilson

Welcome to the community.

Please try resetting your network settings:

Tap Settings > General Management > Reset > Reset Network Settings > Reset Settings > Reset.

You may need to re-setup your WiFi connections after doing this.

If it still isn't showing correctly after that, I recommend speaking with our Customer Support team on 150 or popping into your nearest EE store.

Chris