topic Re: EE Store in Other phones & Devices

EE Store

liv221 — Mon, 26 May 2025 08:01:25 GMT

I took my device into the store for a repair and was advised that I’d be contacted once it was ready for collection. I’ve been tracking the repair through the link that was sent to me, and for the past two days it’s said that my device has been fixed and returned to the store but I haven’t received any notification or call to say it’s ready to pick up. What would be the best option here?

Re: EE Store

Chris_B — Mon, 26 May 2025 09:08:09 GMT

@liv221 Call the store or go to the store.

Re: EE Store

Ritu_D — Mon, 26 May 2025 11:35:27 GMT

Hi @liv221

Welcome to the community.

As @Chris_B has advised above I would recommend either calling the store or popping in.

Thanks

Ritu