https://community.ee.co.uk/t5/Other-phones-Devices/New-ee-sim-only-showing-lte-Do-i-need-to-activate-5g/m-p/1533750#M25857 <P>I've just been into the ee store and set up a new contract with ee. I've got the sim in and activated but I can't seem to get 5g? My data is only in lte. Do I have to activate 5g on my account? As i had to do that with giffgaff account previously? The settings on my phone are activated and ok but still no joy?</P><P>&nbsp;</P><P>Thanks in advance&nbsp;</P> Thu, 15 May 2025 13:16:01 GMT Golfball4157 2025-05-15T13:16:01Z https://community.ee.co.uk/t5/Other-phones-Devices/New-ee-sim-only-showing-lte-Do-i-need-to-activate-5g/m-p/1533750#M25857 <P>I've just been into the ee store and set up a new contract with ee. I've got the sim in and activated but I can't seem to get 5g? My data is only in lte. Do I have to activate 5g on my account? As i had to do that with giffgaff account previously? The settings on my phone are activated and ok but still no joy?</P><P>&nbsp;</P><P>Thanks in advance&nbsp;</P> Thu, 15 May 2025 13:16:01 GMT https://community.ee.co.uk/t5/Other-phones-Devices/New-ee-sim-only-showing-lte-Do-i-need-to-activate-5g/m-p/1533750#M25857 Golfball4157 2025-05-15T13:16:01Z https://community.ee.co.uk/t5/Other-phones-Devices/New-ee-sim-only-showing-lte-Do-i-need-to-activate-5g/m-p/1533772#M25861 <P>LTE means 4G. To use 5G, you need to have a 5G-compatible-phone, on a 5G-enabled plan, and be in a 5G-coverage area.</P> <P>Are you sure you are in a 5G-service-area? Check on <A href="https://ee.co.uk/help/mobile-coverage-checker" target="_blank" rel="noopener">https://ee.co.uk/help/mobile-coverage-checker</A>&nbsp;</P> Thu, 15 May 2025 14:08:39 GMT https://community.ee.co.uk/t5/Other-phones-Devices/New-ee-sim-only-showing-lte-Do-i-need-to-activate-5g/m-p/1533772#M25861 bristolian 2025-05-15T14:08:39Z