https://community.ee.co.uk/t5/Other-phones-Devices/Service-my-phone/m-p/1520614#M25762 <P>I was wondering if I could still take my phone to the nearest EE shop for an MOT/Service, If so is it still free or do I have to pay for it?&nbsp; My phone is a bit slow and sluggish at the moment.&nbsp;&nbsp;</P> Fri, 28 Mar 2025 20:31:18 GMT Lyn76 2025-03-28T20:31:18Z https://community.ee.co.uk/t5/Other-phones-Devices/Service-my-phone/m-p/1520614#M25762 <P>I was wondering if I could still take my phone to the nearest EE shop for an MOT/Service, If so is it still free or do I have to pay for it?&nbsp; My phone is a bit slow and sluggish at the moment.&nbsp;&nbsp;</P> Fri, 28 Mar 2025 20:31:18 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Service-my-phone/m-p/1520614#M25762 Lyn76 2025-03-28T20:31:18Z https://community.ee.co.uk/t5/Other-phones-Devices/Service-my-phone/m-p/1520708#M25764 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/976353">@Lyn76</a></SPAN>&nbsp;<BR /><BR />Thanks for coming to our community.<BR /><BR />It is still a service we offer, you can see if you are eligible for this in the EE app if you go to 'manage' and then scroll down to 'device care extras'. The option would show as Annual Check-Up and would show you the date it's available from.&nbsp;<BR /><BR />Hope this helps <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span><BR /><BR />Lesley</P> Sat, 29 Mar 2025 11:00:00 GMT https://community.ee.co.uk/t5/Other-phones-Devices/Service-my-phone/m-p/1520708#M25764 Lesley_W 2025-03-29T11:00:00Z