topic Re: Ee home security in Other phones & Devices

Ee home security

danny19970 — Tue, 25 Feb 2025 15:24:23 GMT

I have tried requesting a call back to get ee home security and tried calling the number for them and I’m not getting anywhere

Re: Ee home security

Lesley_W — Tue, 25 Feb 2025 17:54:22 GMT

Hi @danny19970

Thanks for coming to our community.

Is this Verisure directly you are trying to contact?

Lesley

Re: Ee home security

danny19970 — Tue, 25 Feb 2025 18:39:22 GMT

The sales team for ee home security

Re: Ee home security

Lesley_W — Tue, 25 Feb 2025 18:42:47 GMT

Thanks for confirming that @danny19970

If aren't able to get in touch via a direct number, our team on 150 will be able to pop you through if you are having trouble.

Lesley

Re: Ee home security

danny19970 — Wed, 26 Feb 2025 14:23:11 GMT

I managed to speak to someone this morning who managed to help me order the alarm system 🙂

Re: Ee home security

Lesley_W — Wed, 26 Feb 2025 14:27:59 GMT

Thanks for the update @danny19970

I'm pleased you are sorted 🙂

Lesley

Re: Ee home security

Jamesy69ni — Sun, 01 Jun 2025 16:53:34 GMT

Yous don't supply enough info on bundles weather you install them or not . And make it difficult to even buy from yous . It's the security packages . How am I ment to buy something I don't know how to install myself ?

Re: Ee home security

Lesley_W — Mon, 02 Jun 2025 08:07:30 GMT

Hi @Jamesy69ni

Thanks for coming to our community.

With our home security packages, they are installed by an engineer. If you have any specific questions about what that entails, our sales team would be able to help with that.

Lesley

Re: Ee home security

Stavros85 — Thu, 21 Aug 2025 14:59:52 GMT

Can anyone help me I hade Verisure come out when I got it through EE and when they came said could not fit it because of a signal problem then told me someone will call well no call can not get hold of anyone spoke to about 3 different EE people who just put me to a number that does not answer this is really bad service I am receiving from both EE and verisure the number I got was 0800 048 9279 but no one answer I am not happy at all