topic Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can in Other phones & Devices

Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

NikkidePina — Tue, 27 Aug 2024 18:23:54 GMT

My phone is on mute I cannot get it to go off mute I cannot make calls or talk on WhatsApp

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

NikkidePina — Tue, 27 Aug 2024 18:27:37 GMT

I cannot remove the mute button I have tried everything. I can hear callee but no one can hear me. What can ivdobto get it off mute. Even my laptop is on mute

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

NikkidePina — Tue, 27 Aug 2024 18:34:31 GMT

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

Chris_B — Tue, 27 Aug 2024 20:17:37 GMT

@NikkidePina Try just turning the volume up.

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

Northerner — Tue, 27 Aug 2024 20:17:58 GMT

Hi @NikkidePina

What phone do you have.

Try using the volume up when on a call.

Thanks

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

NikkidePina — Wed, 28 Aug 2024 11:20:42 GMT

Hello Chris it is not the volume the mute button will not unmute I have no way to try it back to sound. Is there an EE engineer here . My lap also on mute. I have a Sansung phone

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

NikkidePina — Wed, 28 Aug 2024 11:21:46 GMT

The phone is a Samsung the mute button is on and won't unmute

Re: Phone on mute . I cannot get it to go off mute. I can hear caller but no one can

Ali_A — Wed, 28 Aug 2024 15:00:07 GMT

Thanks for joining us on Community @NikkidePina

Have you tried turning your phone off and back on?

If that didn't work you can try "resetting all settings" the in the phone settings menu.

Ali