Apple series 9 can’t add to plan

Teemeans — Sun, 21 Jul 2024 19:55:36 GMT

So I bought an Apple watch series 9 through a third party company. I’ve tried adding the plan through the watch app using and not using on WiFi and no Bluetooth with no luck. Restarted the device nothing , so I called EE. They took the IMEI and EID number said both are connected but that they couldn’t activate the plan. They’ve said it’s escalated tech 3 but it may take a week or so to get the issue resolved. ?

any ideas what it could be. I am sure it’s on EE side and not Apple.

Re: Apple series 9 can’t add to plan

Leanne_T — Mon, 22 Jul 2024 07:04:41 GMT

Hi @Teemeans

Thanks for coming back to the community.

Do you have a SIM Only or mobile contract plan with us?

Can you connect to the iPhone using Bluetooth?

Leanne.

topic Re: Apple series 9 can’t add to plan in Other phones & Devices

Apple series 9 can’t add to plan

Re: Apple series 9 can’t add to plan