topic Stolen phone in Other phones & Devices

Stolen phone

Mndphillipson1 — Fri, 21 Jun 2024 03:46:20 GMT

My phone was lost but i managed to track it but they stole my sim card i really need my old number

Re: Stolen phone

Katie_B — Fri, 21 Jun 2024 06:08:51 GMT

Hello @Mndphillipson1.

I would recommend reporting this to our customer care team who can block your SIM and send out a replacement.

The replacement will have the same number.

Katie

Re: Stolen phone

Hajiimranzahoor — Tue, 29 Oct 2024 13:55:15 GMT

Please send me my sim card at my home address thanks

Re: Stolen phone

Linzi_H — Tue, 29 Oct 2024 15:25:49 GMT

Hi @Hajiimranzahoor

Welcome to the community.

Have you been in touch with our team directly to organise a replacement SIM? If you have requested this, your SIM will be sent to your registered UK address, and the team should confirm this with you before placing the order.

Linzi