topic Re: Help with sim card in Other phones & Devices

Help with sim card

Susanmelanie — Thu, 11 Apr 2024 18:39:00 GMT

Taken a Tesco SIM out of my phone,put in EE SIM and my phone says network locked.

Re: Help with sim card

Northerner — Thu, 11 Apr 2024 18:40:52 GMT

Hi @Susanmelanie

You'll need to ask Tesco for an unlock code. Then you can use your EE sim.

https://www.tescomobile.com/help/device-help/unlock-your-phone/unlock-your-tesco-mobile-phone

Thanks

Re: Help with sim card

Susanmelanie — Thu, 11 Apr 2024 22:14:53 GMT

I have a really old Samsung which has a Tesco SIM card in it,I took out the SIM card put my EE SIM card in and on screen it says network lock and needs some code of password.My question is who do I contact to rectify this problem.

Re: Help with sim card

Profile closed — Thu, 11 Apr 2024 22:26:30 GMT

Hello @Susanmelanie

You will need to follow the Information here - https://www.tescomobile.com/help/device-help/unlock-your-phone/unlock-your-tesco-mobile-phone

To get your phone unlocked to use on any network. When you get the code you put in the EE Sim Card in the phone then you use the code to unlock it.

Re: Help with sim card

Susanmelanie — Thu, 11 Apr 2024 22:28:42 GMT

Where do I get the code from.

Re: Help with sim card

Susanmelanie — Fri, 12 Apr 2024 06:52:58 GMT

Have a old Samsung which was working with a Tesco SIM card,I have put in my EE SIM and phone is locked.Who do I contact Samsung or Tesco.

Re: Help with sim card

Chris_B — Fri, 12 Apr 2024 07:12:58 GMT

@Susanmelanie You need to contact Tesco if that’s where you got the device from

Re: Help with sim card

Susanmelanie — Fri, 12 Apr 2024 07:16:34 GMT

The phone was given to me.It was working with a Tesco SIM card in it but asking for code to unlock network.

Re: Help with sim card

bristolian — Fri, 12 Apr 2024 07:18:47 GMT

@Susanmelanie wrote:

Where do I get the code from.

Click the link in the post that you've replied to. No need to create two different posts for the same question, all the help is now in one combined thread.