topic Re: Change my new contract mobile in Other phones & Devices

Change my new contract mobile

Odmalaka2011 — Fri, 05 Apr 2024 14:14:48 GMT

I Start a new phone and a sim contract last week but my mobile battery is dropping very fast can I change my phone with EE. I don't have insurance

XRaySpeX — Fri, 05 Apr 2024 14:40:48 GMT

You don't need insurance for a faulty product. By law you can reject it in the 1st month. Otherwise call CS for a replacement.

Leanne_T — Fri, 05 Apr 2024 15:13:47 GMT

Thanks for coming here.

Please give us a call on 150 and our tech guides will get the battery dropping looked into for you.

Let us know how you get on 🙂

Leanne.

Chris_B — Fri, 05 Apr 2024 18:54:33 GMT

@Odmalaka2011 is it because you’re playing with it more because it’s a new device?

Odmalaka2011 — Fri, 05 Apr 2024 20:02:48 GMT

No I'm not, I still using my old mobile more than new mobile. Once it's been fully charged without doing anything the battery level dropping.

My new mobile is SAMSUNG A55 5G