https://community.ee.co.uk/t5/Other-phones-Devices/PS5-Damaged/m-p/1371323#M24359 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4330348">@Veedub_cab</a>&nbsp;</P><P>Hello</P><P>You will need to call EE on 150 to ask for a return and then tell them it has arrived damaged.&nbsp;</P> Mon, 25 Mar 2024 16:27:52 GMT Profile closed 2024-03-25T16:27:52Z https://community.ee.co.uk/t5/Other-phones-Devices/PS5-Damaged/m-p/1371320#M24358 <P>Hi, i purchased a PS5 from Ee Online Store. I have just received this and on opening i noticed there is a permanent black mark on the casing of the disc drive which suggests it may have been damaged and also ot obviously does not look new. This was meant to be a gift to my nephew, but i cant gift&nbsp; PS5 that is marked. What do i do? I have emailed ee online store and also your complaints team but not heard back.</P> Mon, 25 Mar 2024 16:07:35 GMT https://community.ee.co.uk/t5/Other-phones-Devices/PS5-Damaged/m-p/1371320#M24358 Veedub_cab 2024-03-25T16:07:35Z https://community.ee.co.uk/t5/Other-phones-Devices/PS5-Damaged/m-p/1371323#M24359 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4330348">@Veedub_cab</a>&nbsp;</P><P>Hello</P><P>You will need to call EE on 150 to ask for a return and then tell them it has arrived damaged.&nbsp;</P> Mon, 25 Mar 2024 16:27:52 GMT https://community.ee.co.uk/t5/Other-phones-Devices/PS5-Damaged/m-p/1371323#M24359 Profile closed 2024-03-25T16:27:52Z