topic Re: Samsung Galaxy Buds2 Pro repair.. in Other phones & Devices

Samsung Galaxy Buds2 Pro repair..

Nightman — Sun, 04 Feb 2024 17:08:37 GMT

Do EE offer a repair service for the new buds pro2, ive had mine for less than 6 months and there a tecnical issue is definatly heard as not only is the bass low on the right hand side but also a crackly sound is also hear in the right earbud, so i also asume thet their covered as ive only had them for less than a year... so should i take them to a EE shop for a replacement? they came free with my samsung S23, my daughter suggested i just send them straight to samsung them sevles but ive heard storys of them charging you for other unnessary stuff.

Any help will be gratfully recevied.

Re: Samsung Galaxy Buds2 Pro repair..

Northerner — Sun, 04 Feb 2024 17:13:44 GMT

Hi @Nightman

You would need to claim from Samsung under the warranty. Have you tried resetting them.

Thanks

Re: Samsung Galaxy Buds2 Pro repair..

Nightman — Sun, 04 Feb 2024 17:34:09 GMT

Hi...

Yes i have dont about 6 youtube video's going thru thr whole resetting process to resetting the buds but to no avail, so it looks like i will have to indeed send them to samsung repair??