Lost phone

flyboy1979 — Sat, 03 Feb 2024 21:22:27 GMT

Hi my daughter has lost her phone. We have rang it and a guy answered and said he was on a bus to Newport but would be back tomorrow and give it back then. If i report it stolen then i wont be able to contact it what do i do

Re: Lost phone

Northerner — Sat, 03 Feb 2024 22:06:18 GMT

Hi @flyboy1979

You need to log onto the Apple/Google account and remotely lock the phone. If the phone is unlocked then anything or account access is compromised. Equally if the SIM is unlocked and on a pay monthly contract then this person may run up hundreds of pounds in charges.

I would recommend reporting the device and SIM as stolen.

https://ee.co.uk/help/mobile/fix-problem/my-device-has-been-lost-or-stolen

Thanks

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Lost phone

Re: Lost phone