topic Re: Mobile phone unlocking in Other phones & Devices

Mobile phone unlocking

Emma1126 — Sun, 27 Aug 2023 15:18:10 GMT

Re: Mobile phone unlocking

354- — Sun, 27 Aug 2023 16:00:52 GMT

@Emma1126 - There is a self service portal - https://ee.co.uk/plans-subscriptions/mobile/settings-permissions/device-unlock

Re: Mobile phone unlocking

XRaySpeX — Sun, 27 Aug 2023 16:41:14 GMT

@Emma1126 : You can just apply for unlocking by using the Unlocking your device form and giving its IMEI no., which you can obtain be dialling *#06# into its keypad.

Re: Mobile phone unlocking

Friz50 — Sun, 22 Oct 2023 09:22:02 GMT

Done this multiple times and still saying something went wrong

Re: Mobile phone unlocking

Christopher_G — Sun, 22 Oct 2023 11:54:20 GMT

Thanks for trying, @Friz50

It may be worth having a chat with our Mobile Care team so that they can request this manually for you.

Chris

Re: Mobile phone unlocking

Friz50 — Tue, 24 Oct 2023 05:42:59 GMT

Thanks Chris ,,I tried this and just sending me round in circles ,probably
just try in shop now as it is now really annoying

Re: Mobile phone unlocking

James_B — Tue, 24 Oct 2023 06:45:28 GMT

What type of phone are you trying to unlock @Friz50?

When was it purchased?

James

Re: Mobile phone unlocking

Friz50 — Tue, 24 Oct 2023 07:24:59 GMT

Contract finished in December 22 ,got phone around feb

Re: Mobile phone unlocking

James_B — Tue, 24 Oct 2023 07:35:19 GMT

What type of phone is it @Friz50?

When was the phone purchased from EE?

Are you the original owner?

James

Re: Mobile phone unlocking

Friz50 — Tue, 24 Oct 2023 09:06:41 GMT

Huawei 30 pro and yes I own it

Re: Mobile phone unlocking

James_B — Tue, 24 Oct 2023 09:23:16 GMT

When did you purchase it @Friz50?

James

Re: Mobile phone unlocking

Friz50 — Tue, 24 Oct 2023 09:29:41 GMT

Cannot remember,I think it was carphone warehouse

Re: Mobile phone unlocking

James_B — Tue, 24 Oct 2023 09:51:03 GMT

Hi @Friz50,

If you purchased from an independent retailer, it is probably unlocked.

Have you tried it with another SIM card?

James